ServiceNow

Realize a future that works 鈥撀燽etter.

With 乌鸦传媒 as your ServiceNow partner, you can reimagine what鈥檚 possible, bring it to life 鈥� and get the future you want. We provide ServiceNow strategy, consulting, implementation, and enhancement services for businesses globally.

ServiceNow is the 鈥榩latform of platforms鈥� that integrates this flow, providing a consumer-centric user experience.

How 乌鸦传媒 and ServiceNow can help

The ServiceNow platform can deliver big benefits. Such as increased efficiency. Greater productivity. More sustainability.

But it needs people too to make things happen. Working in partnership with you, 乌鸦传媒 and ServiceNow have the knowhow, culture, and in-depth industry experience to help you put technology to work. This includes 乌鸦传媒鈥檚 easy start methodology and expertise with 1,500+ ServiceNow and process consultants, 150+ accelerators, and 5,200+ certifications. As your ServiceNow consulting partner, we can help you meet and exceed the needs you have today, and head confidently and successfully towards the tomorrow you want.

ServiceNow consulting solutions

Future Franchise services

Future Franchise services empower franchisees to deliver a great customer experience.

Enterprise Service Management (ESM) on NOW

Enterprise Service Management on NOW helps organizations dramatically improve any business process across the enterprise.

Digital Service Integration and Management (SIAM)

Our SIAM solutions unlock the full potential of complex multi-provider business ecosystems and provide end-to-end customer satisfaction.

People Experience

People Experience with ServiceNow brings HR services together on a single, frictionless platform. Happy employees. Increased productivity.

IT emission management and control

We all have a part to play in the global effort to reach net zero. But the IT industry needs to do more than others.

Automating retail for the future

ServiceNow and 乌鸦传媒

Retail Revolution: Transforming Operations for the Future

Join us for a look into the integration of digital technologies in the retail industry and take away actionable insights. This webinar focuses on the ServiceNow platform, as seen in 乌鸦传媒鈥檚 Future Franchise Services, highlighting how modern retailers can optimize operations, enhance customer experiences, and maintain brand consistency. Learn about automating workflows and preparing retail models for future market trends, all aimed at driving competitive success.

Lead the sustainability revolution

Client stories

Fresenius transforms user access to IT services and support

FreDi, the easy-to-access global virtual agent and agent chat solution, shortens, simplifies, and enhances the user experience

Our industry expertise

Technology isn鈥檛 one-size-fits-all. We work with ServiceNow to develop solutions for key industry sectors such as aerospace and defense, public sector, and retail 鈥� and we make them specific to our clients鈥� needs.

Manufacturing

We provide a holistic approach to digitization, bringing deep industry expertise, process re-engineering, and modern technology to meet manufacturers' demands, powered by the ServiceNow platform.

Public sector

We work closely with government organizations across the globe to help them meet their challenges and provide digital transformation strategies, technology delivery, and citizen-led innovation powered by the ServiceNow platform.

Retail

Our retail experts optimize operations across the value chain. We employ proven methodologies, applications, processes, leadership, and talent to create a seamlessly integrated experience powered by the ServiceNow platform.

Research and insights

Report

Unlock the power of experience with ServiceNow

Point of view

Enabling AIOps with ServiceNow

Point of view

Point of View: Accelerate IT workflows through real-time IT services

Awards and recognition

As an elite ServiceNow partner, we take pride in our accolades and recognitions for diverse ServiceNow implementations. Our robust partnership merges top-tier ServiceNow services with 乌鸦传媒鈥檚 excellence in experience, resulting in unparalleled collaboration.