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Privacy notice

乌鸦传媒 believes that the establishment of trust and privacy is instrumental to the continued growth of the Internet. We also believe that the efficient collection, use and transfer of information serve to enhance the development of the Internet and electronic commerce, provided that such information is handled in a fair and responsible manner.

Condensed CAPGEMINI Privacy Policy (Australia)

乌鸦传媒 has adopted the Layered Privacy Notice format. This document provides you with a succinct overview of how 乌鸦传媒 handles your personal information in Australia. The 乌鸦传媒 Group Global Policy on the collection, use and transfer of personal information on the Internet including the use of cookies on this site, is located .

PERSONAL INFORMATION HANDLING PRACTICES

Collection 鈥 We usually collect personal information about individuals directly from those individuals or their authorized representative. We sometimes collect personal information from third parties or publicly available sources, but only if you have consented to such collection or would reasonably expect us to collect your personal information in this way, or it鈥檚 necessary for a specific purpose such as the investigation of a complaint.

We may ask you to provide personal information when accessing our website. 乌鸦传媒 also uses cookies on its website to collect information about how visitors use the website (for instance, which pages they go to more often), which you can choose to disable.

Use and disclosure of personal information 鈥 We only collect, store and transmit personal information for purposes which are directly related to our functions or activities and only when it is necessary for or directly related to such purposes. We do not give personal information about an individual to other Government agencies, private sector organizations or anyone else unless one of the following applies:

  • you have consented;
  • it鈥檚 required or authorised by law;
  • it鈥檚 reasonably necessary for the provision of our services;
  • you would reasonably expect, or have been told, that information of that kind is usually passed to those individuals, bodies or agencies;
  • it will prevent or lessen a serious and imminent threat to somebody鈥檚 life or health; and/or
  • it鈥檚 reasonably necessary for the enforcement of the criminal law or of a law imposing a pecuniary penalty, or for the protection of public revenue.

Holding and storing personal information 鈥 All personal information is securely stored for a reasonable period of time. We take steps to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure and against other misuse. Personal information and data is often stored in international locations that have independent privacy laws and are not governed or associated by Australian law or policies. In these cases we take steps to ensure close compliance with our own operation. When the personal information that we collect is no longer required, we destroy or delete it in a secure manner.

Your choices 鈥 You can access the personal information that we hold about you, and you can ask us to correct the personal information we hold about you by emailing Privacy.au@capgemini.com or writing to the Privacy Officer at 乌鸦传媒 Australia, Level 10, 420 George Street, Sydney NSW 2000 or phoning (02) 7227 0600. If you receive any of our marketing or promotional communications you can opt out at any time by using the 鈥榰nsubscribe鈥 options provided.

乌鸦传媒鈥檚 obligations 鈥 乌鸦传媒 is bound by the Privacy Act. Our Complete Privacy Policy can be found below.

Complete CAPGEMINI Privacy Policy (Australia)

General overview

This Privacy Policy applies to personal information collected by 乌鸦传媒 Australia Pty Limited (乌鸦传媒). The purpose of this Policy is to enhance the transparency of 乌鸦传媒鈥檚 operations and to give you a better and more complete understanding of the sort of personal information that 乌鸦传媒 holds and the way that it handles that information.

This policy describes how:

  • 乌鸦传媒 collects, uses, discloses, holds and stores personal information; and
  • you can contact 乌鸦传媒 if you wish to access or make corrections to the personal information it holds about you, or if you wish to raise an issue with how 乌鸦传媒 has handled your personal information.

Collection

Typically the types of personal information that 乌鸦传媒 collects include names, addresses, job titles, email addresses, telephone numbers and employment history.

乌鸦传媒 collects certain personal information directly from you or from your authorised representative. 乌鸦传媒 may also collect personal information from clients, employees, suppliers, partners and contractors.

Sometimes 乌鸦传媒 collects personal information from a third party or a publicly available source, but only if you have consented to such collection or would reasonably expect 乌鸦传媒 to collect your personal information in this way, or if it is necessary for a specific purpose such as the investigation of a privacy complaint.

In limited circumstances 乌鸦传媒 may receive personal information about individuals from third parties who contact 乌鸦传媒 and supply 乌鸦传媒 with the personal information of others in the documents they provide to us.

乌鸦传媒 also collects personal information (including contact details) as part of its normal communication processes directly related to its functions or activities as outlined below, including when an individual:

  • emails a 乌鸦传媒 staff member;
  • telephones a 乌鸦传媒 staff member;
  • hands a 乌鸦传媒 staff member their business card; and
  • visits or provides information to 乌鸦传媒 via its website.

Website collection

You can generally visit the 乌鸦传媒 website without providing any of your personal information. However you may be asked to provide certain personal information to access certain parts or features of the website, such as:

  • downloading or subscribing to certain materials;
  • submitting a job application;
  • submitting an enquiry or request through our 鈥楥ontact Us鈥 portal;
  • registering to participate in 乌鸦传媒 discussion forums or chat rooms. You should be aware that depending on which particular discussion forum or chat room you are accessing, your comments may be made broadly available to others, inside or outside 乌鸦传媒; and
  • registering interest or attendance at an event hosted or sponsored by 乌鸦传媒.

乌鸦传媒 also uses cookies on its website to collect information about how visitors use the website (for instance, which pages they go to more often). Cookies are small pieces of information that a website sends to your computer鈥檚 web browser while you are viewing a website. All information collected in this way is anonymised, aggregated and only used to develop and track traffic patterns and the volume of use of the website for the purpose of maintaining and improving the website. If you do not want to receive a cookie from our website, you may set your browser to refuse cookies or to notify you when you receive a cookie, which you can then refuse. To understand how to do this, please refer to your browser鈥檚 鈥榟elp鈥 section.

Third party web sites

乌鸦传媒 websites may provide links to third party websites. 乌鸦传媒 does not make any representations or warranties with respect to such third party websites. Users of the 乌鸦传媒 website should be aware the owners and operators of such third party websites might collect, use or transfer personal information under different terms and conditions than 乌鸦传媒. Upon linking to a third party website, please inform yourself of the privacy policies of such third party websites.

Choosing not to provide us with personal information

If you choose not to provide 乌鸦传媒 with your personal information where 乌鸦传媒 has requested it, then 乌鸦传媒 may not be able to process your requests or applications, to send you information about the business, or you may not be able to access or obtain the benefit of certain parts of the 乌鸦传媒 website.

乌鸦传媒 generally does not need to collect any sensitive information. However, in the limited circumstances where it does seek to collect such information, it will only ever do so with your consent or otherwise in accordance with the applicable law.

Use and disclosure 

乌鸦传媒 only collects personal information for purposes which are directly related to its functions or activities and only when it is necessary for or directly related to such purposes. 乌鸦传媒 will use your personal information for the purpose notified to you at the time of collection, any other purpose which relates to the primary purpose of collection or otherwise in accordance with the applicable laws. Generally, 乌鸦传媒 collects personal information related to employment services, human resource management, and other business activities. Some of the usual purposes for which 乌鸦传媒 may collect, use and disclose your personal information are set out below.

  • Communicating with you鈥 乌鸦传媒 will follow up on comments and other requests that you submit to through the 乌鸦传媒 website, such as online queries or registering your attendance at a conference. This may include calling you back by telephone or communicating with you via email.
  • Recruitment and employment related purposes 鈥If you submit a resume or job application online or through a recruiter or third party website such as SEEK or LinkedIn, 乌鸦传媒 will use your personal information for recruitment-related purposes, which may include contacting you via email, telephone or post. In some cases, you may be required to register using the 乌鸦传媒 website to track the progress of your application online. Except where you request otherwise, 乌鸦传媒 may keep your personal information on file for an appropriate time in order to consider you for other employment opportunities with 乌鸦传媒 or the 乌鸦传媒 group in the future. If your application for employment is successful, 乌鸦传媒 will need to use your information for other employment related purposes.
  • Direct marketing and promotion 鈥Personal information that 乌鸦传媒 collects and uses for marketing purposes generally relates to individuals within those companies with which we have an existing business relationship (such as our clients) or which we are seeking to develop. Direct marketing and/or promotional efforts by or on behalf of 乌鸦传媒 may include providing you with specific information that you have requested, providing more general information about other 乌鸦传媒 offerings and sending invitations to conferences and other events. You may at any time 鈥榦pt out鈥 from receiving marketing materials from us by following the unsubscribe instructions included in each communication you may receive, by indicating so when 乌鸦传媒 contacts you, or by contacting 乌鸦传媒 directly.
  • Supplier administration 鈥Some 乌鸦传媒 websites enable third-party suppliers to register their interest in supplying products and services to 乌鸦传媒. 乌鸦传媒 will use this personal information in connection with entering into or performing a transaction with the supplier and for other procurement-related purposes.
  • Customer surveys 鈥 乌鸦传媒 may ask you to complete customer satisfaction surveys for its research purposes, although you may choose not to respond to them.
  • Third party suppliers鈥 Like many organisations, 乌鸦传媒 uses third party suppliers to collect, use and handle personal information on its behalf in connection with its business activities and functions. This may include (for instance) independent contractors and consultants, electronic database managers, website hosts, and our professional advisers such as lawyers and accountants. 乌鸦传媒 requires our service providers to handle personal information in accordance with this Privacy Policy and applicable law.
  • Website maintenance and improvement 鈥 乌鸦传媒 may use personal information to compile aggregate statistics regarding the use of its website, and to maintain and improve its website. 乌鸦传媒 may also use your IP address to offer you the choice to be redirected to another 乌鸦传媒 local country website.

Disclosure to third parties and overseas recipients

乌鸦传媒 will only use personal information for the purposes for which for which it was given, or for purposes which are directly related to one of its functions or activities. 乌鸦传媒 will not give personal information to other government agencies, organisations or anyone else unless one of the following applies:

  • you have consented
  • you would reasonably expect, or have been told, that information of that kind is usually passed to those individuals, bodies or agencies
  • it is otherwise required or authorised by law
  • it will prevent or lessen a serious and imminent threat to somebody鈥檚 life or health
  • it is reasonably necessary for the enforcement of the criminal law or of a law imposing a pecuniary penalty, or for the protection of public revenue.

乌鸦传媒 is part of a large global group. Whilst each 乌鸦传媒 company is a distinct legal entity (e.g. country subsidiaries), the 乌鸦传媒 group鈥檚 internal processes and infrastructure (including technological systems) are generally international in scope and nature. As such, 乌鸦传媒 may share your personal information with other 乌鸦传媒 entities for purposes including those outlined in this Privacy Policy, or transfer it to countries where 乌鸦传媒 has data centres or otherwise does business. These countries include France, USA, India, Singapore, China, Japan as well as New Zealand. Some of these countries may have privacy laws that may be of a lower standard than those in Australia. In any case, our commitment to your privacy does not change and your personal information will be treated in accordance with this Privacy Policy and applicable law. For details of the countries in which the 乌鸦传媒 Group operates, please visit

Such data transfers will be covered by our Binding Corporate Rules (乌鸦传媒 BCR) which were approved by European Data Protection Authorities in 2016. As a result of 乌鸦传媒 BCR wherever your personal information are processed in the 乌鸦传媒 group, your personal information will benefit from the same level of protection. You can access 乌鸦传媒 BCR by clicking here.

Data quality

乌鸦传媒 takes steps to ensure that the personal information it collects is accurate, up to date and complete. These steps include maintaining and updating personal information when it is advised by individuals that their personal information has changed, and at other times as reasonably necessary.

Holding and storing personal information

乌鸦传媒 takes steps to protect the personal information it holds against loss, unauthorised access, use, modification or disclosure, and against other misuse. These steps include limited access to secure drives on our internal network, and physical access restrictions to hard copy files and documents which contain personal information.

乌鸦传媒 will generally hold and store your personal information in physical and/or electronic form. We may also store, process or back-up your personal information on servers located in Australia or overseas (including through third party service providers).

乌鸦传媒 generally retains all records (which may also include your personal information) for a period of 7 years. Where personal information held by 乌鸦传媒 is no longer required for the purpose for which it was collected, 乌鸦传媒 will take reasonable steps to destroy or de-identify the information.


Requests regarding your personal information: access, correction, update and deletion

Subject to applicable law and certain exemptions, you may have the right to access, rectify, oppose the processing, or delete your personal information.

In order to exercise these rights so that updates, corrections and/or deletions can be made in accordance with applicable law, you can:

  • either correct or delete your profile on our website;
  • or submit your request for updates, corrections and/or deletions by sending an email to the following address: privacy.au@capgemini.com.

Contacting 乌鸦传媒 and handling privacy complaints

If you wish to access or correct any personal information that 乌鸦传媒 holds about you, or if you have concerns about how we have used or handled your personal information, then you can contact us at:

EmailPrivacy.au@capgemini.com
Phone(02) 7227 0600
AddressThe Privacy Officer, 乌鸦传媒 Australia, Level 10, 420 George Street, Sydney NSW 2000

Any complaints received by 乌鸦传媒 will be taken seriously. 乌鸦传媒 will make every effort to investigate and resolve your complaint within a reasonable time. 乌鸦传媒 may ask you to provide it with further information to assist us with resolving your complaint. 乌鸦传媒 will respond to you in writing with its decision.
If you are not satisfied with how 乌鸦传媒 has resolved your complaint, then you may apply to the Federal Privacy Commissioner to have your complaint investigated. More information is available at

Changes to this Privacy Policy

乌鸦传媒 will review and make changes to this Privacy Policy from time to time. This policy was last reviewed in January 2023.

For general enquires visit our 鈥Contact Us鈥 form.