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Insurance

Driven by disruptive technologies, the insurance industry is transforming at an unprecedented pace. We help insurers adapt by enhancing efficiency, driving growth, and delivering innovative, customer-centric insurance solutions.

Change driven by climate, technology, macro-economics, demographics, and geopolitics. Change that demands a response from industry participants to continue to grow, be profitable, be relevant, and in some sectors to stay solvent in the years to come. Change can be an opportunity for those who seize it.

At ÎÚÑ»´«Ã½, we specialize in creating business value from these changes in the insurance industry. Through our expertise in insurance technology, we empower our clients to navigate and capitalize on the challenges that change brings. We assist in refining strategies, redesigning operations, and exploring new opportunities across the insurance value chain—from distribution and claims management to enhancing customer experiences and advancing sophisticated underwriting. Our comprehensive insurance business and technology consulting services are designed to help our clients thrive in this dynamic environment.

    GenAI brings transformative value to re/insurance in 2025

    Discover how GenAI enhances re/insurance in 2025 with AI-driven solutions for underwriting, claims, and risk management, boosting efficiency.

    Insurance top trends 2025

    Explore our new Trends Books 2025 series to understand evolving developments across the insurance industry.

    Read the report

    World Cloud Report – Financial Services 2025

    Propel top-line growth with your cloud journey: Fast-track efficiency, innovation, and superior CX

    Read the report

    World Life Insurance Report 2025

    Bridge the customer experience divide: Ensure life insurance relevancy through relentless customer centricity

    Read the report

    Global life insurers 2024: Trends, rankings, and expansions 

    The world’s largest life insurers in 2024 faced growth driven by AI and tech while expanding globally through acquisitions and innovation.

    World Property and Casualty Insurance Report 2024

    Become an underwriting trailblazer: Chart your transformation across a shifting risk landscape.

    Read the report

      The insurance segments we serve

      Property and casualty insurance

      Climate and customer-driven changes in the P&C industry create opportunities for Insurers to reimagine products, experiences, distribution, risk assessment, and prevention services.

      We partner with insurers to achieve transformative business outcomes by harnessing the power of technology, data and AI, intelligent automation, and partner ecosystems.

      Life, annuities, and benefits

      An aging population and new expectations from the next generation are creating new opportunities and challenges for life, annuity, and benefits carriers. But manual, antiquated systems often stand in the way of real growth.

      We can help you build advanced digital and data capabilities to create a unified customer experience, streamline operations, and retain assets.

      Health payer

      In the competitive health insurance sector, our AI and Gen AI solutions enhance digital innovation, data security, and cost management. Leveraging healthcare payer solutions, predictive analytics, and cybersecurity, we drive personalized experiences, streamline operations, and ensure data transparency. This enables flexible products, improved outcomes, and regulatory compliance, keeping your organization competitively agile and ahead in the healthcare payer industry.

      Transforming Insurance with Innovative Solutions

      Digital core for insurance

      Are you ready to embrace the future of insurance? To get there, you’ll need a connected, digital core approach.

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        Cloud for financial services

        Unlock the full potential of your cloud investments

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          Smart underwriting

          To keep pace with the rapid evolution of underwriting in property and casualty insurance, underwriters require efficient tools.

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            Sustainability for financial services

            Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

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              Transform your insurance business with ÎÚÑ»´«Ã½â€™s expertise

              Unlock the full potential of your business through our industry-leading insurance digital transformation. Contact us today to discover how we can help you stay ahead in the ever-evolving insurance landscape.

              Get in touch

              Research and insights

              Point of view

              Revolutionizing healthcare: A how-to for payer digital transformation success
              Point of view

              Embracing the power of predictive analytics: Are your underwriters ready for change?
              ÎÚÑ»´«Ã½ Research Institute

              Embrace data to accelerate sustainability

              capgemini-research-institute
              Read all stories

              Client stories

                A new platform opens the door to innovation for a global insurer

                By working with ÎÚÑ»´«Ã½, the company enhances operational efficiency, improves customer engagement, and sets the stage for the latest insurance innovations

                Read more

                A leading insurer grows its customer base by investing in its underwriters

                Shorter time-to-market for more personalized product offerings thanks to a modular platform

                Read more

                  Expert perspectives

                  Data and AI, Technology

                  Beyond knowledge management: Unlocking Gen AI’s full potential in financial services

                  Rajesh Iyer
                  Oct 16, 2024
                  Healthcare, Technology

                  Insuring the future with a payer-provider partnership

                  ÎÚÑ»´«Ã½
                  Sep 10, 2024
                  Read more

                  Meet our experts

                  Helen Jensen

                  Vice President and Head of Insurance at ÎÚÑ»´«Ã½ Invent Sweden, Denmark and Finland
                  Helén is a Vice President at ÎÚÑ»´«Ã½ Invent, Sweden & Finland, where she leads the insurance practice – a part of the global ÎÚÑ»´«Ã½ Invent banking and insurance industry. She has over 25 years of experience in leading and managing transformation programs at insurance companies, banks and corporations. She has lead mergers from the beginning of the deal to the integration phase, run efficiency and development programs, and developed finance functions. Moreover, she is experienced in running regulation and working capital related programs, building bank branches, and setting up shared service centers.

                  Johan Bergström

                  Executive Vice President, Head of Financial Services at ÎÚÑ»´«Ã½ Invent Sweden, Denmark and Finland

                  Stefan Grimfors

                  Director
                  Stefan is Director at ÎÚÑ»´«Ã½ Invent, Sweden & Finland, a part of the global ÎÚÑ»´«Ã½ Invent banking and insurance industry. He has almost 20 years of experience from banks and insurance companies, with most of the time being employed by the leading banks- and insurance companies in the Nordics. He has extensive expertise from setting up and drive digitalization journeys, digital roadmaps, improving claim processes, optimize processes through classic and digital means as well as leading projects within for example Data Visualization and Process Mining. Stefan also has expertise within GDPR which have been applied in several projects.

                    Awards and recognition

                    Guidewire honors outstanding achievements in innovation and customer success at the 2024 Customer and Partner Awards.

                      This European Software Testing Award reflects our involvement with emerging technologies and our focus at the forefront of innovation.

                        First partner to be recognized reflecting our commitment to helping clients seamlessly upgrade to Guidewire Cloud.

                          Leader in ISG Provider Lensâ„¢ for insurance ITO services 2023 (EU and NA)

                          We help our insurance clients understand and navigate the challenges change brings, both for refining their strategies and redesigning their operations.

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                            Our partners for digital insurance solutions

                            We partner with leading technology companies to power business transformation in insurance, helping our clients optimize operations and deliver exceptional, personalized experiences driven by cutting-edge innovation.

                            Join the conversation on LinkedIn

                            Connect with our experts and read the latest industry insights on our dedicated LinkedIn page