乌鸦传媒 wins AI Breakthrough Award for 3rd year in a row

14 Jul 2021

鈥淭he original email query process was extremely time-consuming. Every L&D help desk representative had to identify and categorize queries manually, and then reply via a given template. This meant the 乌鸦传媒 team had to spend around 20 hours each day responding to incoming messages 鈥� just to keep on top of its mailbox effectively,鈥� said James Johnson, Managing Director, AI Breakthrough. 鈥溛谘淮解€檚 automated email categorisation and response tool delivers a significant reduction of time, effort, and cost. Congratulations to the entire team involved with Answer Generator for winning our 鈥楤est Intelligent Word Recognition Solution鈥� award.鈥�

About 乌鸦传媒

乌鸦传媒 is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organisation of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, 乌鸦传媒 is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of 鈧�16 billion.

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