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Chief Transformation Officer
Member of the Group Executive Committee

Steffen Elsaesser was appointed Chief Transformation Officer and member of the Group Executive Committee in 2022.

He is responsible for designing and implementing globally some of ÎÚÑ»´«Ã½ Group’s key transformative initiatives such as Operating Model evolutions, Post Merger Integrations, and process digitalization.

From 2018 Steffen was Managing Director of ÎÚÑ»´«Ã½ Invent in Germany. Prior to this he led the Central Europe Customer Experience team from 2014 to 2018 as Executive Vice President and member of the Global ÎÚÑ»´«Ã½ Consulting leadership team. Steffen has 28 years’ experience in client, marketing, talent and operations management.

In 1998 Steffen joined Gemini Consulting, later ÎÚÑ»´«Ã½ Consulting, where he held various client and management roles in the Automotive and Customer Experience Teams.

Steffen began his career in 1994 at General Motors Europe in Frankfurt, Zürich and Madrid as Product Manager and Market Analyst. He holds a business administration degree from the University of Tübingen and a Management Degree from the University of California, Los Angeles.