乌鸦传媒

Paris, February 26, 2025 鈥� today announced that it has been ranked a 鈥楲eader鈥� in . According to the report, 鈥渞eference customers praised 乌鸦传媒鈥檚 ability to leverage its global footprint, particularly with respect to crafting culturally competent research and messaging. Multiple customers spoke of 乌鸦传媒鈥檚 flexibility and custom crafting of solutions.鈥�

The report also states that 乌鸦传媒鈥檚 partner ecosystem stands out in the market for its breadth across public and private organizations, including academia 鈥� which it also leverages as part of its talent acquisition strategy. The Group is also recognized for excelling in its CX metrics development, offering comprehensive, flexible training to clients鈥� employees.

In the report, Judy Weader, Principal Analyst with Forrester, writes, 鈥溛谘淮�媒 is a good fit for organizations looking for CX strategies that embrace future experiences driven by sustainability and technology.鈥�

With deep industry expertise, 乌鸦传媒 works hand-in-hand with clients to transform their marketing, sales, commerce and service operations, capabilities and tech, bringing hyper-personalized human experiences to life through AI, technology and digital experience platforms. Bringing together strengths from across the Group, 乌鸦传媒 delivers end-to-end business reinvention and CX transformation to help clients put their customer first while creating business value at scale.

鈥溛谘淮�媒 is committed to delivering compelling, purpose-led customer experiences that are driven by sustainability and technology. Led by our team of talented CX experts and backed by our design, technology and business capabilities, we are focused on challenging the status quo to create customer-centric brands, products, services and campaigns that deliver lasting impact and business value for our clients,鈥� said Gagandeep Gadri, Managing Director of frog, part of 乌鸦传媒. 鈥淲e believe this recognition by Forrester further cements our strong position in the market; reinventing strategy and creating, customer-first experiences that help our clients thrive in the eco-digital era.鈥�

As part of the report, Forrester evaluated 12 of the most significant CX strategy consulting providers according to a comprehensive 27-point criteria that is based on current offering and strategy.

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