乌鸦传媒

Paris, March 01, 2023 鈥� 乌鸦传媒 today announced that it has been ranked a 鈥楲eader鈥� in The Forrester Wave鈩�: Customer Experience Strategy Consulting Practices, Q4 2022, ranking highest in the strategy category. Forrester evaluated 14 of the most significant customer experience (CX) strategy consulting providers according to a comprehensive 28-point criteria that is based on current offering, market presence, and strategy.

According to the report, 乌鸦传媒 was recognized due to its ability to integrate creative strategy with the latest technologies such as Artificial Intelligence (AI) and the Internet of Things (IoT) to design compelling customer experiences. The report cites 乌鸦传媒鈥檚 key strengths including its use of neuroscience and regenerative research to further understand customers better, continued investment in research and development initiatives that further enrich client offerings, as well as the company鈥檚 extensive partner ecosystems network and CX expertise.

乌鸦传媒 has been named a leader as 鈥渋t merges the left and right brain of CX transformation, integrating creative components with technologies like AI and IoT to design compelling future experiences,鈥� wrote Judy Weader, Senior Analyst, Forrester.

鈥淲e believe this recognition by Forrester further underlines our ability to provide winning customer experiences for clients that gives them an edge in the market and builds customer loyalty in the long term,鈥� commented Roshan Gya, CEO of 乌鸦传媒 Invent and member of the Group Executive Committee. 鈥�By leveraging the power of data and technology, and extensive research on behavioral sciences, the 乌鸦传媒 Group, including our team at frog, is well placed to drive innovative customer experiences that deliver business value.鈥�

Read more and get your complimentary copy of the report here.