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Utilities

Global utilities are transforming mindsets and business models in the race to deliver net zero

The challenges facing the world’s utilities businesses are uniquely complex. But with electricity generation producing 40% of global CO2 emissions and water management another 10%, these organizations, alongside wind, solar and a resurgent nuclear sector, are playing a vital role in shaping a cleaner, more sustainable and resilient future for our planet.
They’re embracing digital thinking and collaborative innovation with skill and ingenuity, deploying game-changing technologies and the power of integrated data analytics and insights.  Modern, flexible, integrated infrastructure, networks and workforces are rapidly emerging.

Moving to a new energy world – the size of the challenge

By 2050:

75%
supply of all electricity from wind and solar sources
250
new nuclear power stations
125
million kms of transmission and distribution lines to grids

ÎÚÑ»´«Ã½ supports organizations across today’s energy and utility landscape. We help them:

  • Develop comprehensive and holistic approaches to business transformation
  • Build strong technological foundations at scale
  • Adopt end-to-end digital mindsets
  • Maximize the power and impact of automation, AI and machine learning.

The results are breakthrough improvements against diverse KPIs, from enhanced customer engagement and satisfaction to productivity and bottom-line profitability, and, crucially, enduring reductions in carbon footprint.

What we do

Globally, we support a number of segments across the energy and utilities industry:

Customer

The digital revolution and the rapidly evolving aspirations of technology-empowered customers presents a unique opportunity for dynamic energy providers to reimagine their business models and take their place at the forefront of an intelligent and agile industry.

We are convinced that the energy transition represents a vast opportunity for energy providers to remain more viable than ever in the unfolding energy ecosystem – by harnessing the power of technology and innovation to deepen customer relationships, redefine offerings, and build positive legacies.

A growing number of countries’ energy transition strategies now include substantial roles for nuclear power. In fact, the International Energy Agency believes that achieving net zero will be impossible without it. But delivering next generation nuclear infrastructure requires complexity management on an epic scale.

Modern, flexible, integrated infrastructure, game-changing technologies and the power of data analytics and insights are helping the global water industry to make significant reductions in CO2 emissions.

The way forward

Effective battery storage is a critical part of successful energy transition, especially as the contribution of alternative energy sources becomes increasingly essential.

Wind and solar installations are already playing a huge role in the achievement of our net zero targets – our challenge is to accelerate the delivery of the asset, grid and storage infrastructure that we need at the scale and pace required.

ÎÚÑ»´«Ã½

    Renewables

    How to make money from renewables

    Demand side energy transition​

    The need for a demand side energy transition

    Small modular reactors (SMRs)

    SMRs are part of the answer

      Client stories

      Meet our experts

      James Forrest

      Group Industry Leader for Energy Transition and Utilities at ÎÚÑ»´«Ã½
      I lead in helping global clients with major business transformations involving smart grid, IoT, the reform of gas and electricity markets, major software and infrastructure changes, and the use of machine learning and artificial intelligence to drive significant business performance improvement.

      Mike Lewis

      VP Global Leader Energy Transition
      He is the lead of ÎÚÑ»´«Ã½’s Energy Transition business globally. He is responsible for our client’s success in their move to low carbon energy – both the products and services our clients bring to market, and how their own company transition to low carbon, sustainable business practices.

      Carl Haigney

      Expert in IT/BPO and Consulting space, Utility Industry Transformation
      I lead our global partnership with Centrica, responsible for the continued development and delivery of propositions and innovation which combine our breadth of expertise from consulting to application and outsourcing services. My experience within technology solutions is supplemented by a detailed knowledge of the outsourcing market and management of key IT, consulting and BPO services – developing and applying solutions to major business issues with managed risk and ongoing performance improvement. Many of the solutions have been ‘heart of the industry’ business critical systems.

      René Kerkmeester

      Global Vice President Smart Grid at ÎÚÑ»´«Ã½
      As a leader of the Global Energy Practice, I have a worldwide responsibility for ÎÚÑ»´«Ã½’s business around the digital transformation of energy grid operations and related platforms.

      Peter King

      Global Energy and Utilities Lead, ÎÚÑ»´«Ã½ Invent
      I focus on driving transformation by working with my clients to define new ways of working, new operating models and the transformation programs that will deliver change.
      Chad Klekar

      Chad Klekar

      Vice President & Global New Energy Lead
      As the world’s population grows and global economies evolve, the need for energy is ever-increasing. Meeting that need in a sustainable and cost-effective way is the primary challenge of every energy company. This is where ÎÚÑ»´«Ã½ shines — at the intersection of engineering, digital, and data, where we innovate with our clients and partners to transform the energy industry.