Insurance top trends 2024

Industry drivers and opportunities for insurer success in the year ahead

In response to uncertain macroeconomics and increasing insurability concerns, forward-looking organizations across the insurance industry are engaged in business and operating model restructuring. Looking ahead, we anticipate carriers will focus on initiatives that enhance underwriting profitability, promote sustainability and inclusivity, and leverage generative AI to fuel operational excellence.

Success drivers will include enhanced customer experience that boosts trust and loyalty, rapid product innovation, increasing up-sell and cross-sell opportunities, and identification of new revenue streams.

Read our new鈥痳eport, Insurance Top Trends 2024,鈥痶o explore strategic insights and tactical use cases to help ensure profitable growth and future readiness across both P&C and life insurance domains.

Download Life Insurance Top Trends 2024 slide deck

Download Property and Casualty Insurance Top Trends 2024 slide deck

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Shane Cassidy is the head of 乌鸦传媒鈥檚 Global Insurance Business Unit. Shane has been at the forefront of digital disruption and innovation for two decades, identifying and developing solutions to address the market evolution.

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Adam Denninger leads 乌鸦传媒鈥檚 global strategy, offers, and go-to-market for the insurance industry. Adam has spent 20+ years creating business and technology strategies and solutions to transform the operating capabilities of leading insurers

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Kiran Boosam leads 乌鸦传媒鈥檚 Global Insurance Portfolio. A career P&C and life insurance expert, Kiran assesses the industry dynamics, forecasts Insurance CXOs鈥� strategies, shapes fitting innovative portfolios, and enables key accounts to leverage the power of the 乌鸦传媒 Group, external ecosystems, and emerging technologies.

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Elias Ghanem leads 乌鸦传媒鈥檚 global portfolio of financial services thought leadership. He oversees a team of strategy consultants and sector analysts who deliver market insights to help clients build future-proofing strategies. He has more than 25 years of financial services experience, focusing on win-win collaboration between incumbents and startups.

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